Since 1982, Tom Drexler Plumbing, Air & Electric has been the company to trust for heat pump repair. Efficient heating and cooling in the Cincinnati area is essential, and heat pumps are among the top solutions.
We’re available for emergency heat pump repair because we know some HVAC problems can’t wait until tomorrow. Trust our five-star-rated team to provide the heat pump fix you need!
Contact Tom Drexler to book heat pump repair in Cincinnati.
Emergency Heat Pump Repair
Our emergency heat pump repair technicians are always available to help when you need us most.
We make it convenient by offering 24/7 online booking, and we’ll arrive at your home as soon as possible.


Signs You Need Heat Pump Repair
You rely on your heat pump for heating and air conditioning. We recommend twice-annual heat pump maintenance to avoid repairs, but you should monitor for performance issues year-round.
If you notice something off with your unit, then emergency repairs may be necessary to prevent further damage. Watch and listen for the signs you need heat pump service:
- Frozen coils
- Hard starting
- Weak airflow
- Irregular cycling
- Uneven heating or cooling
- Rising energy consumption
- Reoccurring tripped circuit breakers
Heat Pump Repair vs. Replacement
When problems with heat pumps arise, homeowners may need to decide between repair and a new heat pump installation.
One consideration is the age of the system. If a heat pump is older than 15 years, we’ll generally lean toward a replacement.
Another consideration is the repair cost. If you’re looking at a repair bill that’s 50% or more of what a new unit will cost, a replacement is the better investment.
Request Heat Pump Repairs From Tom Drexler
Tom Drexler is a local home service company with over 40 years of experience. Our business is BBB-accredited with an A+ rating and a Nexstar Select Service Award winner.
Our HVAC technicians are available for emergency service and we offer 24/7 online booking. Our team services all brands, but we install premier Trane HVAC units if you need a replacement.
Our company backs all of our services with a 100% customer satisfaction guarantee, so you can confidently choose our team every time.
Tom Drexler is the premier choice for professional heat pump repair in Cincinnati. Call today or contact us online to schedule an appointment.
Frequently Asked Questions
Do heat pumps use refrigerant?
Yes, heat pumps are like AC units and use refrigerant in the same way. The main difference is that the heat pump can run the refrigeration process in both directions, so it can provide heating as well.
What are the most common problems with heat pumps?
The most prevalent issues with heat pumps are dirty evaporator and condenser coils.
Many other heat pump issues originate with a faulty or incorrectly programmed thermostat.
You may also have a reversing valve get stuck from one season to the next and prevent mode switching.
What happens if your heat pump's reversing valve is stuck?
A stuck heat pump won’t let the system transition into either the heating or cooling mode.
You need to schedule an appointment with an HVAC technician to address the issue. The cause will generally be a bad solenoid, another electrical issue, or low refrigerant pressure.