Testimonials & Reviews
2020/03/19 Giles and Spencer just performed a very thorough HVAC inspection under our warranty plan. They were excellent. Highly recommended. Chris Hardin, Anthony King, Chris Dews, Brent Graham and Jason Reed did a great job and we are very ...happy. Taylor H just completed a service call and he was excellent. Thanks. Tim S was just at another property of ours ( 2020/01/14). He was great. Thanks. 2020/03/19 Giles and Spencer just performed a very thorough HVAC inspection under our warranty plan. They were excellent.
RYAN did an excellent job unclogging the drain and explaining what caused the problem. The is the second residence for which I’ve called on Drexler for help and I’m impressed with the outcome at both homes. Thank you Ryan.
Did a nice job repairing a light out. I was pleased. 😀
Maintaining and updating HVAC systems responsibly is a big deal. We chose Tom Drexler to check our AC because we knew a fully stocked truck would roll up ready to professionally complete the job. They sent Michael JH who kindly assessed and explained ...every detail of the job. He offered a sense of safety and competence that homeowners need. Today's job was routine and I know if we need follow-up Tom Drexler will send help right away.
I called Tom Drexler plumbing because of a clogged drain in my basement. After inspecting it they took the time to check their sewer out by the street and found it was holding water. Matthew and Ryan took the time to call the city, wait for them to ...arrive, worked with the city to clear the sewer and viola the drain ran fine with no other work being done. They spent a good amount of time at my house and went the extra mile and didn't charge. I expected at least a charge of some sort for their time, but nope. Totally unexpected but greatly appreciated. Any future issues they will definitely be my first call. Class act, thorough, and even explained all future options. Well since I couldn't get Google to let leave a separate review, I am adding to this one. Again, great service, punctual, and work done right! I called because I had disconnected some outlets and switches during a bit of a remodel and few things were a bit odd. Calvin came out on time, put a quote together, and got straight to work. About 2 hours later we are all good. We are going to be moving soon, I sure hope we find a company as responsive and professional as yours when we get to our new location. Twice in 2 weeks from different departments, but quality work done within the day after I called by professionals!
Very professional, Blake was able to provide a price quote on the spot with minimal waiting. Also scheduled the needed work to fit our tight timeline.
I had to have a sump pump replaced and the response time was excellent. I felt the cost was high $305 but maybe I don’t know the going rates for plumbing. I provided the pump. There were delays in the installation as the incorrect parts were initially ...not the correct size. Jeremy was punctual and professional.
Excellent response time, and knew exactly what the problem was.
Excellent service at a reasonable price ! The only plumbing service I will use in the future !
Mike G was very knowledgeable and professional in helping me with some plumbing and hot water heater replacement. Would recommend him to others .
Mike was very professional and helpful. He was on time, diagnosed our problem (I was wrong), and fixed it in an hour although it was a "difficult" repair. Mike cleaned up, including disinfecting, and he explained everything very well. A first-rate job.
The tech was very nice and he did a good job helping with my plumbing problem.
Very professional. Explained and showed what my problem way and needed to be done to repair my drain.
We have a service contract with Tom Drexler Plumbing, Air & Electric, so when we were having issues with our hot water heater running out of hot water before even a 1/4 of the bathtub being filled, Technician DJ Short, inspected it for us to make a ...determination as to whether it could be repaired or needed replacement. DJ was very professional and friendly. He quickly determined that one of the two heating elements had gone out. DJ showed us several options which included just replacing the element, or doing a re-build of the current hot water heater with replacement parts, or replacing it with either another hot water heater or a tankless one. We definitely are very pleased with today's service call and are also in conversations with Drexler for a master bathroom remodel since we are still so happy with our guest bathroom remodel done in June 2017.
Adam was on time, communicated clearly, and went through all of the steps he suggested and completed. Thank you, Adam!
I had tried another company and they were less than punctual if they showed it all and their solutions to my issues we're not very good drexler came in professional on time with several options to do the work I needed.
Giles was super helpful. Kept me informed about everything he did and steps to help going forward
Technician was prompt, professional, personable, friendly, and knowledgeable. Very satisfied with this service and repair.
They do a great job of being thorough and explaining the details. Thanks.
Will came out - right on time. Was knowledgable and personable and explained what he was doing and why. I'll definitely use them again.
Gunther F was my technician and he did a Super job. Had a leaking Shower faucet and he did a miracle job stopping the leak. Then he went all out getting and advanced model of the premium end faucet, searching everywhere so that it could be replaced ...correctly. Works fine & looks great. Also Darryl who came to maintain the Furnace Heater did an outstanding job. Thorough professional he is! 🙂 Rob Lopez did an fantastic job to maintain and repairing the HVAC. What a great team of professionals at Tom Drexler! Strongly recommend them. Excellent job by Mike C and Lauren N today at my home replacing the Water Heater at home. Thoroughly professional and very friendly! Chris H who attended to the problem with the Heat Pump did an extraordinary job. First he got us on furnace on Saturday to make sure the home heating was on. On Monday (today March 16th) he completely repaired the leakage with the system and recharged so that the Heat Pump is back on. As usual, all the technicians from Tom Drexler are not only technically competent but also very customer friendly. It is good to know that we can always count on them!
Jacob was friendly, pleasant, and professional. He listened patiently to my concerns, then checked and told me his findings. Afterwards he went ahead with his general inspection. On completion, he gave me his feedback. It was a pleasure to interact with ...him.
Matt and Mike were great! Very prompt service, incredibly thorough and super friendly! 10 out of 10 would recommend!
Excellent resource for household MEP needs - friendly, responsive, thorough technicians.
Gunther F and Will T did a awesome job. They were a professional and I loved how they explained everything.
I called on a Saturday morning and someone answered immediately and got me scheduled for the same day. Adam Kunkel came earlier than promised and fixed our problem in a matter of minutes! He was kind and professional and efficient. We will definitely use ...Tom Drexler Plumbing from now on.
Not going to lie we tried another plumbing company to put in a new shower in for my dad but they wouldn't work with VA. Tom Drexler was awesome. They worked with VA to get my father a easier way to get in shower. He is in love with his new walk in shower ...with seat. Thank you Tom Drexler.
Mike was awesome! Super friendly and relatable. Was fast and efficient. Instantly felt comfortable with the product I was buying and the backing of this product. Thank you for everything
Very professional !!
Fast work and extremely knowledgeable.
had a tune up done today on my furnace, Jim was very informative, courteous and professional will use them again.
Wow! I can’t say enough good things about Tom Drexler plumbing! I have had multiple people come from this company and they have all been very helpful and very positive. Their pricing is very competitive as well. I highly recommend using them for your ...plumbing and HVAC needs!
Thank you for sending out a professional gentleman who was complete and explained exactly what needs to be done.
Very thorough, professional and explained procedure fully.
Mike was great!
Tiffany was polite and very professional. Would use her again. Kyle is a pro. Courteous and knowledgeable and actually looked for ways to save us money. Would definitely use Tom Drexler in the future.
Jeremy is an excellent technician and took time to explain what work he recommends needs to be done.
You can send this guy anytime does a very good job!
Really appreciate the prompt and professional help we’ve had with Drexler staff!
Devan did a great job. Very communicative and competent.
Everyone that came to my home was great. They were professional and respectful.
Technician was on time, professional and very courteous
Very pleased with appointment. Jeremy was very helpful & discussed options for work to be done.
Had an issue with drainage, they sent a team out to me and they did an outstanding job. Very friendly and very knowledgeable about prevention and future expectations. Also had a good sense of humor. Very happy I called them and will definitely recommend ...Lauren and her teammate to everyone. Price was very low as well. Thank you all for the help.
Did a great job. Very friendly, likable and informative! Thank you!
Chad is a very good tech he knows his stuff and he explained everything very well nice patience guy
We've used before, great work all around! Very pleased!
Chris was very professional, quickly identified the issue with my furnance and resolved. Did no more or less than needed. Very quick to handle. Recommend for sure!
Very courteous person. Felt comfortable with the work his was performing. When I have have a problem with my plumbing,electric,and air I know who to call. Thanks.
We were very pleased with the promptness of the return calls, the work done by the technician on the job assigned, In the professionalism of all the people involved in this experience. we will definitely use Tom Dressler’s business again thank you to ...all of them
Love their work ,they are very nice and they clean up their mess
Taylor was great. He got our clogged drain running again!
Was very pleased by my experience with Robert Koch. He spent a lot of time with me, both in the showroom and in my home. He was helpful in helping me choose the options for my bathroom remodel Jason Frost followed up on Friday to check the bathroom ...measurements. He was prompt, professional and quick. Another great Tom Drexler employee.