Testimonials & Reviews
Great job. The repairman, DJ's did a great job, educated me on a specific product used, showed me all what was going to be done and estimated. Completed the work quickly, cleanly and efficiently. Plus enjoyed speaking with him
Stay away from this big fraud. His SERVICE guys come in your home and while the husband is at work they try to get your wife in bed and they tell the wife they will give them free AC service ...husbands watch out for this guy because they will make a ...move on your wife ...
James did a very good job and explained everything he did. I was satisfied with his work.
Mike Catoe was super friendly and professional. He was able to explain everything to me in a way I could understand. He was very transparent through the entire process. I Would definitely recommend Mike and Tom Drexler to my friends and family.
Great service! So down to earth, not pushy and so informative. Came up with a great solution for our budget. Our house is cool again!
We had a great plumber in three weeks ago to fix a difficult drain problem, and today an HVAC guy replaced a condensate pump. These technicians are fast, smart, and thoroughly trained. Drexler really knows how to run a business.
Everything was explained. He went over everything he did and had pictures. He explained the maintenance plan and gave me tips on how to extend the life of my unit. All in all a very good experience. He even listened to me. Very busy and professional.
Excellent professionalism. Curtious and timely. Kept me well informed. Would recommend him to anyone.
Brad and Matthew were professional and did great work. Highly recommend!
Stephen was great! Knowledgeable and friendly and explained everything to me. Had Ryan come out with the camera and show me where the problem was. Thank you guys.
Great job. Explained everything. Will use them again if needed.
Brad H. was professional and informative.
Work was professionally done; technician shared details of what was accomplished
Mike installed outside temp/relative humidity monitor devise. He also explained what outside temperature changeover from 18 Seer heat pump to 96% efficient gas heat should be for our system and corrected original install set point of 25 F to 35 F for ...today's electric vs. gas relative costs . Most importantly he suggested running the air conditioner at a constant temperature versus my set up of oscillating between 76 F day time and 73 F night time, since the heat pump control system works more efficiently cost and comfort wise with a level temperature setting. As an engineer, I could fully appreciate both the hows and whys it is intended to run and thus I could appreciate how I should set up my thermostat temperature and fan setting. Thanks Mike. Hal Leow
Showed up on time. While I couldn’t get what I wanted due to codes did offer an alternative
Kevin B. did an excellent job getting my washing machine drain sink unclogged. It only took a few minutes!!! Thank you Kevin! Laundry is back on the list!
The installer was really good nice enough no issues there at all. But I should have gotten a quote from them before I had the work done Like I usually do I just needed this done fast and they were the only ones that called me back Will I use them ...again yes but will definitely get a price before hand in the future like I usually do
This company hires very professional and friendly techs. They are honest and really seem to care about doing what is best for the customer. I really trust them and their work and have never been disappointed.
Mr. Mike Hall And Anthony King without a doubt had their work cut out for them, but our newly installed HVAC needed a dose of medicine and these doctors made miracles happen. Thank you for the cold air.
Excellent job! Fast, responsive and professional, Tom’s crew are the best in town!
Really pinpointed the problem and gave us options.
Taylor Goetz was great. He and Wayne did a great job. Thank you!
The technician, Chris Hughes, was very thorough and professional.
Ray A. did an awesome job for us. Thorough job and excellent inspection of our system. High quality work and will definitely use them again!
Wayne made all the options clear and easily understood.
Gave facts, no hard sales pitch. Explained issue, walked me thru how to avoid as well a treat the problem before it happens again.
Was very pleased by my experience with Robert Koch. He spent a lot of time with me, both in the showroom and in my home. He was helpful in helping me choose the options for my bathroom remodel Jason Frost followed up on Friday to check the bathroom ...measurements. He was prompt, professional and quick. Another great Tom Drexler employee.
Shawn C. was very courteous and respectful. He listened well and was able to answer all of my hvac questions. He explained several different options that I have moving forward. 5 star experience.
Tom Drexler has been awesome. I have used for electrical and HVAC work so far. Super helpful reasonable, and fantastic work. Will definitely go back for future needs. Highly recommend!
Good service and diagnosis of issues with heater and AC
Excellent! Best experience! Knew what the problem was and solved it!
I had the plumbing inspection, Calvin was so professional and helpful. Very Happy with his service
Great work by the experts!
My wife and I cannot say enough good things about our technician, Giles from Tom Drexler!! He walked my wife and I through everything and took extra time to answer our questions regarding our HVAC system! We couldn't be happier with Giles and we'll ...definitely be using Tom Drexler in the future!
Cody Webster did an outstanding job on diagnosing my hvac problems and had the house cool again in a hour!
Professional all the way.
Adam was great again. He showed up on time and corrected the issue quickly and efficiently. Will definitely call them again for anything I need.
Mike was on time friendly and professional. He explained two options and the cost breakdown. Very pleased with Mike.
Shawn carol was my technician for my services
Fast work replacing a faucet. No problems encountered, been using the company for many years to service my house.
Maintaining and updating electrical accessories responsibly is a big deal. We chose Tom Drexler to install our ceiling fans and lights because we knew a fully stocked truck would roll up ready to professionally complete the job. They sent Andrew who ...kindly assessed and explained every detail of the job. He offered a sense of safety and competence that homeowners need. Today's job was routine and I know if we need follow-up Tom Drexler will send help right away.
I am so grateful that I called Drexler this Sunday morning when air conditioner was not working. So happy with the service that I took a maintenance plan. And Mark Terry was the service man. He explained everything in detail and such a nice gentleman.
Satisfied with the service I received the technician was all of the above!
Wayne Smith is the best plumber I have ever encountered hands down (and I've worked with a lot)...thanks Tom Drexler for hiring such highly qualified, honest, and high work ethic minded people
Very nice. Found the problem right. Good people. Thanks so much for the quick response. I will call again. Debbie
Wayne contacted me after scheduling an appointment, to get a better understanding of the issues I was having. After speaking to him he informed me that based on my description there may be a blockage in my main sewage line, and he didn’t have the tools ...on him but would call to have someone else out. Within 10-20 min Mike called stated he was on his was and arrived shortly after. Mike was quick and informative and discussed a few options based on the missing clean out pipe.
They were knowledgeable and informative. I was grateful for what they did and will definitely recommend you to everyone. Thank you.
He arrived early and diagnosed the problem. He went back to his truck to get the right tools and went to work on fixing the problem. He showed me what he fixed I tried it out and it worked and he was on his way.
Was the first and only of four different plumbers to have the dream tool for a nightmare job. Very knowledgeable about systems making it an educational experience.
1/2 hour before 4 pm at the start of a holiday weekend and a water leak discovered under the house as we were filling up our new pool 😩!! Tom Drexler Plumbing was there in 20 minutes! Darren quickly and thoroughly assessed the situation. Followed all ...Covid-19 precautions. Did I mention they did not charge a service call fee? This fee is waived at this time due to Covid-19! Darren gave us a reasonable estimate and even offered to come back tomorrow (did I mention it was a holiday weekend?) to do the work.
Taylor is terrific. Takes his time to explain the issue and offer solutions. I love having him work on my house
Our provider arrived quickly and was friendly and efficient!
Matt was great! Very informative. He explained everything he was doing and insistated that we call back if we have any problems. I’ve found my new Plumbing Company!
Nicholas Kessler was absolutely fantastic! He arrived on time and promptly fixed my issue! This company has been nothing short of fantastic with every service and every representative they provide. I highly recommend!
Very efficient and courteous.
Sean took time to listen to what I needed and then made recommendations as to the best resolution. Very courteous and professional!
Mike was awesome in every respect. From not only installing and completing my water heater project in under two hours but wearing a Covid 19 mask, wearing shoe covers, always yes sir no sir, with total respect for me & my home. With good value I will ...definitely have Tom Drexler Plumbing/Electric/HVAC do any future projects.