Testimonials & Reviews

terry fields
terry fields 5.0

bob tefft
bob tefft 5.0

2020/03/19 Giles and Spencer just performed a very thorough HVAC inspection under our warranty plan. They were excellent. Highly recommended. Chris Hardin, Anthony King, Chris Dews, Brent Graham and Jason Reed did a great job and we are very ...happy. Taylor H just completed a service call and he was excellent. Thanks. Tim S was just at another property of ours ( 2020/01/14). He was great. Thanks. 2020/03/19 Giles and Spencer just performed a very thorough HVAC inspection under our warranty plan. They were excellent.Read More...

Derrick Miles
Derrick Miles 1.0

Anita Duerson
Anita Duerson 5.0

RYAN did an excellent job unclogging the drain and explaining what caused the problem. The is the second residence for which I’ve called on Drexler for help and I’m impressed with the outcome at both homes. Thank you Ryan.

dennis ehrler
dennis ehrler 5.0

Did a nice job repairing a light out. I was pleased. 😀

Floyd Chelf
Floyd Chelf 5.0

Karl Adams
Karl Adams 5.0

Maintaining and updating HVAC systems responsibly is a big deal. We chose Tom Drexler to check our AC because we knew a fully stocked truck would roll up ready to professionally complete the job. They sent Michael JH who kindly assessed and explained ...every detail of the job. He offered a sense of safety and competence that homeowners need. Today's job was routine and I know if we need follow-up Tom Drexler will send help right away.Read More...

Tom Posz
Tom Posz 5.0

I called Tom Drexler plumbing because of a clogged drain in my basement. After inspecting it they took the time to check their sewer out by the street and found it was holding water. Matthew and Ryan took the time to call the city, wait for them to ...arrive, worked with the city to clear the sewer and viola the drain ran fine with no other work being done. They spent a good amount of time at my house and went the extra mile and didn't charge. I expected at least a charge of some sort for their time, but nope. Totally unexpected but greatly appreciated. Any future issues they will definitely be my first call. Class act, thorough, and even explained all future options. Well since I couldn't get Google to let leave a separate review, I am adding to this one. Again, great service, punctual, and work done right! I called because I had disconnected some outlets and switches during a bit of a remodel and few things were a bit odd. Calvin came out on time, put a quote together, and got straight to work. About 2 hours later we are all good. We are going to be moving soon, I sure hope we find a company as responsive and professional as yours when we get to our new location. Twice in 2 weeks from different departments, but quality work done within the day after I called by professionals!Read More...

Gary Mounce
Gary Mounce 5.0

Vance Alford
Vance Alford 5.0

Very professional, Blake was able to provide a price quote on the spot with minimal waiting. Also scheduled the needed work to fit our tight timeline.

Marlena Franklin
Marlena Franklin 5.0

james daniels
james daniels 5.0

chester cooper
chester cooper 5.0

Matt Brotzge
Matt Brotzge 5.0

Forrest Clay
Forrest Clay 5.0

Clifford Cooper
Clifford Cooper 5.0

Jennifer Alexander
Jennifer Alexander 4.0

I had to have a sump pump replaced and the response time was excellent. I felt the cost was high $305 but maybe I don’t know the going rates for plumbing. I provided the pump. There were delays in the installation as the incorrect parts were initially ...not the correct size. Jeremy was punctual and professional.Read More...

Jody Robbins
Jody Robbins 5.0

John McDermott
John McDermott 5.0

Excellent response time, and knew exactly what the problem was.

Marina Kanare
Marina Kanare 5.0

RICHARD SCHROADER
RICHARD SCHROADER 5.0

Excellent service at a reasonable price ! The only plumbing service I will use in the future !

Jonathan Smith
Jonathan Smith 5.0

Joseph Morlan
Joseph Morlan 5.0

Mike G was very knowledgeable and professional in helping me with some plumbing and hot water heater replacement. Would recommend him to others .

Dave Dunbar
Dave Dunbar 5.0

John Miller
John Miller 5.0

Mike was very professional and helpful. He was on time, diagnosed our problem (I was wrong), and fixed it in an hour although it was a "difficult" repair. Mike cleaned up, including disinfecting, and he explained everything very well. A first-rate job.

Denise Montgomery
Denise Montgomery 5.0

The tech was very nice and he did a good job helping with my plumbing problem.

Danny Kolle
Danny Kolle 5.0

Very professional. Explained and showed what my problem way and needed to be done to repair my drain.

Joni Cox
Joni Cox 5.0

We have a service contract with Tom Drexler Plumbing, Air & Electric, so when we were having issues with our hot water heater running out of hot water before even a 1/4 of the bathtub being filled, Technician DJ Short, inspected it for us to make a ...determination as to whether it could be repaired or needed replacement. DJ was very professional and friendly. He quickly determined that one of the two heating elements had gone out. DJ showed us several options which included just replacing the element, or doing a re-build of the current hot water heater with replacement parts, or replacing it with either another hot water heater or a tankless one. We definitely are very pleased with today's service call and are also in conversations with Drexler for a master bathroom remodel since we are still so happy with our guest bathroom remodel done in June 2017.Read More...

Michael Higdon
Michael Higdon 5.0

Marysue McNally
Marysue McNally 5.0

John Southard
John Southard 5.0

Adam was on time, communicated clearly, and went through all of the steps he suggested and completed. Thank you, Adam!

Mary Jane Maytum
Mary Jane Maytum 5.0

I had tried another company and they were less than punctual if they showed it all and their solutions to my issues we're not very good drexler came in professional on time with several options to do the work I needed.

Jeremy Moremen
Jeremy Moremen 5.0

Giles was super helpful. Kept me informed about everything he did and steps to help going forward

G Drake
G Drake 5.0

Technician was prompt, professional, personable, friendly, and knowledgeable. Very satisfied with this service and repair.

Aaron Wilder
Aaron Wilder 5.0

Sterling Baker
Sterling Baker 5.0

Harold Reed
Harold Reed 5.0

They do a great job of being thorough and explaining the details. Thanks.

Kirsten Jacoby
Kirsten Jacoby 5.0

Rick Cartor
Rick Cartor 5.0

Will came out - right on time. Was knowledgable and personable and explained what he was doing and why. I'll definitely use them again.

Vijay Sukumar
Vijay Sukumar 5.0

Gunther F was my technician and he did a Super job. Had a leaking Shower faucet and he did a miracle job stopping the leak. Then he went all out getting and advanced model of the premium end faucet, searching everywhere so that it could be replaced ...correctly. Works fine & looks great. Also Darryl who came to maintain the Furnace Heater did an outstanding job. Thorough professional he is! 🙂 Rob Lopez did an fantastic job to maintain and repairing the HVAC. What a great team of professionals at Tom Drexler! Strongly recommend them. Excellent job by Mike C and Lauren N today at my home replacing the Water Heater at home. Thoroughly professional and very friendly! Chris H who attended to the problem with the Heat Pump did an extraordinary job. First he got us on furnace on Saturday to make sure the home heating was on. On Monday (today March 16th) he completely repaired the leakage with the system and recharged so that the Heat Pump is back on. As usual, all the technicians from Tom Drexler are not only technically competent but also very customer friendly. It is good to know that we can always count on them!Read More...

Maxine Ricketts
Maxine Ricketts 5.0

Jacob was friendly, pleasant, and professional. He listened patiently to my concerns, then checked and told me his findings. Afterwards he went ahead with his general inspection. On completion, he gave me his feedback. It was a pleasure to interact with ...him.Read More...

Loren Rudd
Loren Rudd 5.0

Cody Gudgeon
Cody Gudgeon 5.0

Elyse Heckenkamp
Elyse Heckenkamp 5.0

Matt and Mike were great! Very prompt service, incredibly thorough and super friendly! 10 out of 10 would recommend!

Jeff Bonner
Jeff Bonner 5.0

Kristen DeLay
Kristen DeLay 5.0

Excellent resource for household MEP needs - friendly, responsive, thorough technicians.

Terri Strong
Terri Strong 5.0

Tanya Sallee
Tanya Sallee 5.0

Gunther F and Will T did a awesome job. They were a professional and I loved how they explained everything.

karen harper
karen harper 5.0

Treverton Ford
Treverton Ford 5.0

Robin Thompson
Robin Thompson 5.0

I called on a Saturday morning and someone answered immediately and got me scheduled for the same day. Adam Kunkel came earlier than promised and fixed our problem in a matter of minutes! He was kind and professional and efficient. We will definitely use ...Tom Drexler Plumbing from now on.Read More...

Ann Gheytanchi
Ann Gheytanchi 5.0

Stephanie Marion
Stephanie Marion 5.0

Not going to lie we tried another plumbing company to put in a new shower in for my dad but they wouldn't work with VA. Tom Drexler was awesome. They worked with VA to get my father a easier way to get in shower. He is in love with his new walk in shower ...with seat. Thank you Tom Drexler.Read More...

Robert King
Robert King 5.0

Monique Mattingly
Monique Mattingly 5.0

Mike was awesome! Super friendly and relatable. Was fast and efficient. Instantly felt comfortable with the product I was buying and the backing of this product. Thank you for everything

Ethan Davis
Ethan Davis 5.0

Lisa Cooley
Lisa Cooley 5.0

David Reagan
David Reagan 5.0

Very professional !!

Jeff R
Jeff R 5.0

Fast work and extremely knowledgeable.

Rick Patterson
Rick Patterson 5.0

had a tune up done today on my furnace, Jim was very informative, courteous and professional will use them again.

Lindsey Trent
Lindsey Trent 5.0

Wow! I can’t say enough good things about Tom Drexler plumbing! I have had multiple people come from this company and they have all been very helpful and very positive. Their pricing is very competitive as well. I highly recommend using them for your ...plumbing and HVAC needs!Read More...

Chuda Neopaney
Chuda Neopaney 5.0

Gloria Sanders
Gloria Sanders 5.0

Thank you for sending out a professional gentleman who was complete and explained exactly what needs to be done.

James Jackson
James Jackson 5.0

Very thorough, professional and explained procedure fully.

Phillip Sanders
Phillip Sanders 4.0

Axel Halvarson
Axel Halvarson 5.0

Mike was great!

Vic Robards
Vic Robards 5.0

Katherine Williams
Katherine Williams 5.0

L.B National
L.B National 5.0

Robert Glaser
Robert Glaser 4.0

Lynn Botula-Griffith
Lynn Botula-Griffith 5.0

Laura Corey
Laura Corey 5.0

Mike Eplion
Mike Eplion 5.0

Tiffany was polite and very professional. Would use her again. Kyle is a pro. Courteous and knowledgeable and actually looked for ways to save us money. Would definitely use Tom Drexler in the future.

ken houchens
ken houchens 5.0

Jeremy is an excellent technician and took time to explain what work he recommends needs to be done.

Kalin Meyer
Kalin Meyer 5.0

paul marks
paul marks 5.0

gary dearner
gary dearner 5.0

You can send this guy anytime does a very good job!

Mark Rountree
Mark Rountree 5.0

Really appreciate the prompt and professional help we’ve had with Drexler staff!

Paul Hershberg
Paul Hershberg 5.0

Devan did a great job. Very communicative and competent.

Karen Hutti
Karen Hutti 5.0

Everyone that came to my home was great. They were professional and respectful.

Russell Horton
Russell Horton 5.0

Technician was on time, professional and very courteous

Joy Carew
Joy Carew 5.0

Charlotte Arnold
Charlotte Arnold 5.0

Very pleased with appointment. Jeremy was very helpful & discussed options for work to be done.

Smita Pandya
Smita Pandya 5.0

josh pate
josh pate 5.0

Had an issue with drainage, they sent a team out to me and they did an outstanding job. Very friendly and very knowledgeable about prevention and future expectations. Also had a good sense of humor. Very happy I called them and will definitely recommend ...Lauren and her teammate to everyone. Price was very low as well. Thank you all for the help.Read More...

Royce Whitman
Royce Whitman 5.0

Randal Mattocks
Randal Mattocks 5.0

Did a great job. Very friendly, likable and informative! Thank you!

Tammy Hoyland
Tammy Hoyland 5.0

Daniel Chamberlain
Daniel Chamberlain 5.0

Cindy Poindexter
Cindy Poindexter 5.0

Chad is a very good tech he knows his stuff and he explained everything very well nice patience guy

George Harrison
George Harrison 5.0

We've used before, great work all around! Very pleased!

Tara Walls
Tara Walls 5.0

Diane Lundbom
Diane Lundbom 5.0

Charles Hume
Charles Hume 5.0

Chris was very professional, quickly identified the issue with my furnance and resolved. Did no more or less than needed. Very quick to handle. Recommend for sure!

Joyce Hite
Joyce Hite 5.0

Very courteous person. Felt comfortable with the work his was performing. When I have have a problem with my plumbing,electric,and air I know who to call. Thanks.

Mary Petrosky
Mary Petrosky 5.0

We were very pleased with the promptness of the return calls, the work done by the technician on the job assigned, In the professionalism of all the people involved in this experience. we will definitely use Tom Dressler’s business again thank you to ...all of themRead More...

Jacob Saylor
Jacob Saylor 5.0

Gracie yarbrough
Gracie yarbrough 5.0

Love their work ,they are very nice and they clean up their mess

David Jackson
David Jackson 5.0

Taylor was great. He got our clogged drain running again!

Sammie Lambert
Sammie Lambert 5.0

Was very pleased by my experience with Robert Koch. He spent a lot of time with me, both in the showroom and in my home. He was helpful in helping me choose the options for my bathroom remodel Jason Frost followed up on Friday to check the bathroom ...measurements. He was prompt, professional and quick. Another great Tom Drexler employee.Read More...